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npower and Allianz Worldwide Partners sign new partnership

With boiler and central heating care a stepping stone to connected home solutions

npower, the UK energy supplier owned by innogy, and Allianz Worldwide Partners, one of the world’s leading providers of assistance and insurance solutions, have today announced a new partnership.

Under the new agreement, and marking the partnership’s first joint venture, Allianz Worldwide Partners will provide a range of boiler and central heating care for homes across the UK.   


npower will be responsible for introducing home services products to customers and Allianz Worldwide Partners in the UK will fulfil these services.  This includes the utilisation of its nationwide network of highly skilled boiler and heating engineers, including manufacturer’s own engineers, to provide at home assistance.  The combined expertise of npower and Allianz Worldwide Partners will set out to deliver a first class customer experience. 


The first two products set for launch in August this year are Gas Boiler Cover and Central Heating Cover PLUS.  Both of these products come with two excess options - £0 or £99 - with prices starting from £10.92 a month.    


The collaboration between npower and Allianz Worldwide Partners will see a range of home services products developed and launched in the coming months. The agreement also has wider future potential, as both companies are part of much larger organisations which operate right across Europe.


Andy Wiggans, npower Commercial Director, comments: “We know our customers lead very busy lives and need peace of mind that expert care provides. Working with Allianz Worldwide Partners – a market leader in the provision of assistance and insurance services - means we can keep our customers warm and their homes working well. 


“Although we’re starting off working on home services, with the need for new infrastructure to deliver the connected home of the future there’s massive potential for growth in this area.”

Notes to Editors

About npower

npower (npower Group plc) is one of Britain’s leading energy companies, and is part of the innogy SE group.

We serve around 4.9 million residential and business accounts with electricity and gas (As published in the Full Year Results 2016).

innogy SE is Germany’s leading energy company, with revenue of around €46 billion (2015), more than 40,000 employees and activities in 16 countries across Europe. With its three business segments Grid & Infrastructure, Retail and Renewables, innogy addresses the requirements of a modern, decarbonised, decentralised and digital energy world. Its activities focus on its 23 million customers, and on offering them innovative and sustainable products and services which enable them to use energy more efficiently and improve their quality of life.

For further information about npower please visit - We are also on twitter - @npowerhq and Youtube.


About Allianz Worldwide Partners

Dedicated to bringing worldwide protection and care, Allianz Worldwide Partners are the leader in assistance and insurance solutions in the following areas of expertise: assistance, international health & life, global automotive and travel insurance.  Known for embracing innovation and change, the Group offers a unique combination of insurance, service and technology. These solutions are available to business partners or via direct and digital channels under three trusted commercial brands: Allianz Global Assistance, Allianz Worldwide Care and Allianz Global Automotive.

This global family of over 17,500 employees is present in over 76 countries, speaks  over 70 languages and handles 44 million cases per year, protecting customers and employees on all continents.

For more information, please visit


Press contacts

Zoe Melarkey or Jenny Payne, npower

Tel: 0845 070 2807


Justine Hoadley, Clare Watson, Elsa Findlay or Charlie Hart, Allianz Worldwide Partners

Tel: 020 8977 9132